
Here are the top mistakes
Apple has made since the release of the iPhone which I will
dub "the product of the the decade".
Apple Panicked soon: Apple got the price and data-contract right the first time. They panicked in a month when they did not see the rush to buy the phones and reduced the price by $200.
The real-reason was that most people had decided based on original reviews that they would have to introduce a faster 3G product soon and opted to wait until its release. Had Apple announced that the 3G was a year away and that it would look crappy compared to the 1st generation EDGE version and that the data-plan would go upto $30, we would not have waited 14 months.
Monopolistic policies: By tying up with selective carriers, they have locked out folks who will not switch carriers. The highest spenders of phone services are often folks who are either locked in to a particular carrier by their employers or are with a particular carrier due to the quality of service or some other reason. Speaking of monopoly, this was the company that was crying that Microsoft was monopolistic and successful.
A phone is only as good as the customer service:
By forcing folks to sign up with AT&T in the US, Apple received a lot of flack due to the unreliable 3G network. Although the network is the issue here, it is Apple that got the brunt of the negative press.
Unusable Camera:
The 2MP camera with no flash is really not something that should have been releases in a classy product like the iPhone. Apple should really consider a minimum of 3MP, Flash and possibly support to record short-videos to really make this feature usable
Forcing an unwanted product:
Forcing a $30 data-plan that is probably needed only on weekends is not very smart. Most folks don't need a data-plan as they already have WiFi at home and work. Why do we need to pay AT&T again. The market for the iPhone would probably be much larger if they had forced AT&T to have a cheaper data-plan or pay-per-use plan. Who needs an unlimited data-plan.
Since there is no Family iPhone data-plan, a family of 4 will be paying $1440 per year extra for a data that they don't need in the first place. Not supporting tethering applications that would allow us to drop our internet services at home and use the iPhone for all internet access is another strategy that is probably going to turn folks away.